WordPress & WooCommerce plugin

SMS notifications for your WordPress website

Keep customers updated about their orders and get an instant SMS for every new order and contact-form message, all using the SMS credits in your SMSCY account.

Download the plugin Get an SMSCY account

Free downloadVersion 1.0.0WordPress 5.8+ · PHP 7.4+

MyShopText message

Hi Maria, thank you for your order #1024 (€48.00) at MyShop. We are preparing it now.10:02

Γεια σου Μαρία, η παραγγελία σου #1024 στάλθηκε! Αριθμός αποστολής: CY123456789.14:37

Hi Maria, your order #1024 from MyShop is complete. Thank you for shopping with us!Tue 09:15

New order #1025SMS sent to the admin

Contact form messageSMS sent to the admin

Works withWooCommerceContact Form 7WPFormsGravity FormsElementor Pro FormsFluent FormsNinja Forms

Features

Everything your shop needs to text customers

Install it, connect your SMSCY account and choose which messages to send. No coding needed.

For customers

Order status updates

Text customers automatically when their order is processing, completed, cancelled, refunded or any custom status. You write the message for each status.

For you

New-order alerts

Get an SMS the moment a customer places an order, with the total, items and phone number. Add alerts for chosen statuses too, e.g. when an order is paid.

For you

Contact-form alerts

Every contact-form submission arrives on your phone as an SMS, even if your website email is not working. Works with the most popular form plugins.

Uses your SMSCY credits

Messages are sent through your own SMSCY account. Your remaining balance is shown in the plugin settings and on the WordPress dashboard.

Send SMS from WordPress

Text any customer straight from the order screen, or send a message to one or more numbers from the Send SMS page. Order texts are saved as order notes.

Full SMS log

See every message, its recipient, its status and the reply from SMSCY. Search the log and resend a message with one click.

Greek & any language

Greek and other non-Latin text is sent correctly as Unicode, automatically. A live counter shows how many characters and SMS your message uses.

Smart phone numbers

Customers can type their number any way they like. The plugin adds the right country code from the billing address, e.g. 99 123456 becomes +357 99 123456.

Fast checkout

Order messages are sent in the background, so checkout never slows down. Compatible with the WooCommerce block checkout and HPOS.

How it works

Up and running in 5 minutes

You only need a WordPress website and an SMSCY account with SMS credits.

Install the plugin

Download the zip file, then in WordPress go to Plugins → Add New → Upload Plugin, choose the file and click Activate.

Connect your SMSCY account

Log in to your SMSCY dashboard, open Developers and copy your API token. Paste it in SMSCY SMS → Settings with your sender ID and your mobile number.

Choose your messages

Tick the order statuses that should send an SMS, edit the texts and turn on the admin alerts you want. That’s it: messages start going out automatically.

Your words, your brand

Write the message once, the plugin fills in the details

Every message is a simple template. Placeholders are replaced with the customer’s name, order number, total, items, tracking number and more.

A different message for every order status
Your approved sender ID, so customers recognise you
Contact-form alerts can include every field or only the ones you choose

Your template

Hi {first_name}, your order #{order_number} has shipped! Tracking: {tracking_number}. Thank you for shopping at {site_name}.

What your customer receives

Hi Maria, your order #1024 has shipped! Tracking: CY123456789. Thank you for shopping at MyShop.

96 characters · 1 SMS

FAQ

Questions & answers

Is the plugin free?

Yes. The plugin is free to download and use. You only pay for the SMS you send, using the credits in your SMSCY account.

Whose credits are used when a message is sent?

The credits of the SMSCY account whose API token is saved in the plugin settings. You can see your remaining balance in the plugin at any time.

Where do I find my API token?

Log in to your SMSCY dashboard and open Developers. Copy the API token and paste it into SMSCY SMS → Settings in WordPress.

Do I need WooCommerce?

Only for the order messages. Without WooCommerce you can still receive contact-form alerts and send SMS from the Send SMS page.

Can I send messages in Greek?

Yes. Greek and other languages are sent as Unicode automatically. Note that Unicode SMS hold 70 characters instead of 160, and the live counter shows exactly how many SMS a message uses.

What happens if my balance runs out?

Messages that cannot be sent are marked as failed in the SMS log, together with the reason. Top up your SMSCY account and resend them with one click.

What are the requirements?

WordPress 5.8 or newer and PHP 7.4 or newer. WooCommerce 6.0 or newer for order messages.

Start sending SMS from WordPress today

Download the free SMSCY plugin, connect your account and let your website text your customers for you.